Consent record retention
Understand how long OptinStack stores consent records and when to use Consent Forwarding for long-term archives.
OptinStack retains consent records for 12 months on standard plans. Retention is rolling: new consent records continue to be collected normally, while older records become eligible for automatic deletion after the retention window.
What happens after 12 months
OptinStack uses a short technical buffer before deletion. After that buffer, records outside the retention window are removed automatically from OptinStack storage.
Expired records cannot be recovered from OptinStack. If you need a long-term archive for audits, internal reporting, warehouse ingestion, or legal workflows, configure Consent Forwarding so every consent event is also sent to an endpoint you control.
What retention does not change
Retention does not disable your live Consent banner, tracker blocking, consent enforcement, or new consent collection. Visitors can continue submitting consent choices, and OptinStack continues storing new consent records within the active retention window.
Consent Forwarding also continues when enabled, so your endpoint can keep its own copy independently of OptinStack's standard retention policy.
Deleting records earlier
You can delete individual consent records from the dashboard. Archiving a project stops runtime activity but retains its records. Verified project-wide erasure requires a support request.
Enterprise customers can contact sales to discuss extended retention or custom storage terms under a separate agreement. See Fair-use allowances and Enterprise traffic for traffic and custom-volume details.
Was this helpful?