Fair-use allowances and Enterprise traffic
Understand monthly fair-use allowances, what happens at high traffic, and when Enterprise custom volume is recommended.
OptinStack standard plans include monthly fair-use allowances for consent events and runtime requests. These allowances help keep infrastructure sustainable while keeping the live Consent banner and local visitor choices available.
| Plan | Monthly consent events | Monthly runtime requests |
|---|---|---|
| Free | 2,000 | 25,000 |
| Pro | 1,000,000 | 10,000,000 |
| Business | 2,000,000 | 50,000,000 |
| Enterprise | Custom | 50,000,000 |
What counts toward usage
A consent event is created when a visitor submits or updates consent choices that are recorded server-side. Runtime requests are requests made by the installed OptinStack runtime while loading configuration, syncing consent, or serving the live banner experience.
Usage is measured monthly per project hostname. If your site has seasonal spikes, marketing campaigns, or sudden press traffic, your usage may temporarily rise above normal.
What happens near or over allowance
When usage approaches or exceeds a plan allowance, OptinStack may show in-product usage status and send email notices to the project owner. These notices are meant to help you plan ahead.
Consent-event overage: OptinStack starts a fixed 30-day grace period. During grace, the live Consent banner, tracker blocking, preferences, local visitor choice, existing consent records, and individual consent evidence PDFs keep working. After the grace deadline, new server-side consent records may stop for that hostname until usage is back under the allowance or you upgrade. Local consent controls and blocking remain active.
Runtime-request overage: OptinStack may prompt a commercial review. Runtime-request overage does not by itself suspend consent collection or disable the banner.
If high usage is sustained, we may recommend upgrading or moving to an Enterprise agreement with custom traffic allowances.
Enterprise options
Enterprise plans can include:
- Higher monthly consent-event and runtime-request allowances.
- Custom commercial terms for very high-traffic properties.
- Extended consent retention under a written agreement.
- Support review for unusually high retained-storage or analytics volume.
Retention and forwarding
Fair-use allowances are separate from consent record retention. Consent records are retained by plan window.
If you need a long-term archive, configure Consent Forwarding on Pro or above so every consent event is also sent to an endpoint you control.
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